Embedded Files
Message from the Board
Message from the Board
Thank you for joining AssistList!
AssistList is made possible by people who generously share their time, skills and ideas to help make home health equipment more accessible in our communities. We're grateful to have you on the team. Whether you're helping behind the scenes, supporting our users, working on the platform or contributing in another way, your work helps us continue providing a free and accessible resource for people across BC.
We want you to feel supported and comfortable in your role. This guide will help you get familiar with AssistList, complete your onboarding and find the resources you need along the way. If you have questions at any point, please reach out to your team lead or anyone on the AssistList team. We’re always happy to help.
Cheers,
Kevin Chow, Daruvin Sood & Tiffany Tang
Board of Directors, AssistList
Getting Started Checklist
Getting Started Checklist
Complete the steps below to get familiar with AssistList and set yourself up for success:
1. Introduction to AssistList
1. Introduction to AssistList
Start by learning a little more about who we are, what we do, and why our work matters.
AssistList is a free-to-use digital marketplace that helps people across BC acquire, sell and donate second-hand home health medical equipment. Take some time to familiarize yourself with our mission, the communities we serve and the impact we're working to create.
2. Try out AssistList.ca
2. Try out AssistList.ca
Our staging site at http://staging.assistlist.ca is a safe playground where you can explore how AssistList works without affecting the live website.
We encourage you to try out key features such as:
Creating an account
Browsing equipment listings
Creating and editing a listing
Exploring the buying and selling process
Please use the staging site when testing features. Do not create test listings or accounts on the live AssistList.ca website.
3. Review our team member guidelines
3. Review our team member guidelines
Before getting started, please review our Processes & Procedures and Code of Conduct. These explain how we work together, what's expected of team members, and how we can create a respectful, safe and welcoming environment for everyone.
After reviewing the Code of Conduct, please submit the form at the bottom of the document. This is required to gain access to our internal files.
If anything is unclear, don’t hesitate to ask. We’d rather you ask a question than feel like you need to figure something out on your own.
4. Set up your Google Workspace Account
4. Set up your Google Workspace Account
Once you've completed the Code of Conduct and any required reference checks, our People & Culture team will set up your AssistList Google Workspace account.
You'll receive an invitation at the personal email address you provided during onboarding.
Important: The invitation expires after 48 hours. If you miss the deadline, contact people@assistlist.ca and we can help you get set up.
Once your account is active, use the onboarding guides below to complete your setup.
5. Set up access to other tools
5. Set up access to other tools
Your AssistList Google account will be used to access many of the tools we use to communicate and collaborate.
Depending on your role, you may receive access to tools such as Slack, project management platforms, shared drives, and other team resources. Your team lead will let you know which tools you need access to and what you'll be using them for.
You won't need to learn everything at once. Start with the tools relevant to your role, and we’ll help you get familiar with the rest as needed.
7. Health, Safety & DEI
7. Health, Safety & DEI
We're committed to creating a safe, healthy, respectful, and inclusive environment for everyone on the AssistList team.
You're not expected to know everything about health and safety or Diversity, Equity & Inclusion (DEI), these resources are here to help you learn.
If you have a question or concern related to your wellbeing, safety, or inclusion, please reach out to our People & Culture team at people@assistlist.ca.
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